Complaints about Members

Complaints Regarding Psychologists and Psychological Associates 

In fulfilling its duty to regulate the practice of the profession of psychology, the College investigates complaints about the professional services provided by psychologists and psychological associates.

Concerns the College Cannot Address 

The College can only deal with complaints against members of the College of Psychologists.  If there are concerns about a member of another profession, it is appropriate to contact that professional’s own College.

Discipline Process 

Allegations of Professional Misconduct or Incompetence against a member may be referred to the Discipline Committee by the Complaints or Executive Committee.

Mandatory Reporting 

The Regulated Health Professions Act requires that Regulated Health Professionals and the operators of some facilities report sexual abuse by a regulated health professional to that health professionals College.

Sexual Contact with Clients is Always Wrong 

Sexual contact, in any form, between a psychologist or psychological associate and a recipient of psychological services is strictly prohibited by law and by the College.  The profession maintains a zero tolerance policy for any form of sexual contact/abuse of a client by a member.  Such conduct by a psychologist or psychological associate is always unacceptable under any circumstances.